First, check your spam folder for a delivery email from help@temi.com. If you find it in your spam folder, then mark it as “Not Spam” or add the email address as a trusted sender.

You can also check your Temi Dashboard by clicking "Account" and then "Dashboard" in the dropdown menu in the top right corner. Make sure the file status is “Ready”. If the status is not ready, please be patient as Temi transcribes your file.

If you’re still having trouble finding your transcript, please email us at help@temi.com and we’ll be happy to assist you.